Bunshi Ono

Work responsibilities

In the domestic building and industrial markets, I am promoting the EBARA Maintenance Cloud (sales), a new status monitoring service business utilizing IoT sensors and the cloud. With sales expansion work, I keep in mind in the need to think about what the real problems facing customers are regarding the maintenance and management of facilities. When a customer praises the EBARA Maintenance Cloud and moves from a trial period to a normal contract, I am glad I recommended the service.

Skill development and sharing expertise with other employees

Since joining the company over 15 years ago, I have been engaged in consumer sales (currently industrial sales). I went to customer factories and plants and made proposals and conducted negotiations directly, so I think those skills that I was able to acquire were also significant. In developing and researching services, it is important to avoid becoming self-centered (on your own company/department), and consider whether the service truly meets customer needs, whether it is easy for the sales department to sell, and whether it is easy for the manufacturing department to create. And it is necessary to form an agreement with marketing (planning), sales, and production.

Future goals & message to young people

Through the EBARA Maintenance Cloud and other means, I hope to create the impression that all kinds of EBARA products are connected (pumps, blowers, chillers, etc.), that they do not stop (no downtime due to failures; no water outages), and that they operate on-demand with optimal energy savings. Water and air delivered by pumps and blowers are essential to our daily lives and corporate activities. I believe that providing equipment and services that support the economic foundation is significant to society, and I would like to work with young people on this.